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February 19, 2012

I’ve been talking a lot about the need to communicate – both internally and externally.  As I discussed the need recently, it reminded me of the following George Bernard Shaw quote:

“The single biggest problem in communication is the illusion that it has taken place.”

I have to work harder to communicate effectively, and it’s one of my personal and professional goals.  Here is a video that reminds us that communication is a two-way process…

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